Information We Collect
1.1 Account Information
When you create or use an account, we may collect information such as: • Name or display name • Email address • User ID • Login credentials or authentication information • Profile information that you voluntarily provide If you use a third-party authentication service, such as Google Sign-In, authentication information may be processed by that service according to its own privacy policy.
1.2 App and Activity Information
To provide the rewards functionality, we may process information related to your activities inside the App, including: • Tasks completed • Advertisements viewed or interacted with • Eligible videos or content viewed • Daily login/check-in activity • Points earned • Points used or redeemed • Reward/redemption history • Referral or promotional activity, where applicable • Other activities required to calculate and maintain your rewards balance This information is used to correctly calculate points, prevent duplicate rewards, detect abuse, and maintain your account.
1.3 Device and Technical Information
Depending on the services integrated into the App, certain technical information may be collected automatically, such as: • Device type and model • Operating system and version • App version • IP address • Approximate location derived from IP address, where applicable • Advertising ID or similar device identifiers • Crash and diagnostic information • Network information • Basic device and app performance information Some of this information may be collected by third-party advertising, analytics, authentication, or infrastructure providers.
How Users Earn Points
- Completing eligible tasks
- Viewing eligible advertisements
- Watching eligible videos or content
- Daily login or check-in
- Creating an account/signing up
- Promotional activities
- Referrals, if available
- Other activities displayed within the App
Earning Rules
The available earning methods, points awarded, eligibility requirements, limits, and rewards may change from time to time. Points are promotional/reward units within Fire Redeem and do not represent cash, currency, a bank balance, or a financial account.
How We Use Information
- Create and manage user accounts
- Authenticate users
- Provide the App and its features
- Track eligible activities
- Calculate and maintain points balances
- Process reward or redemption requests
- Prevent fraudulent or abusive activity
- Detect multiple, duplicate, automated, or otherwise suspicious accounts
- Maintain the security of the App
- Provide customer support
- Improve App functionality and performance
- Diagnose crashes and technical problems
- Measure advertising and campaign performance
- Comply with legal and regulatory requirements
- Communicate important service-related information
Advertising
Rewarded Ads and Verification
- Confirm eligible activity completion
- Prevent repeated or invalid reward claims
- Detect automated activity
- Detect suspicious behavior
- Prevent manipulation of advertisements or reward systems
- Protect advertisers and users from fraud
Verification Outcome
If an activity cannot be verified, points may not be awarded.
Points, Rewards and Redemption
- Verify redemption eligibility
- Maintain redemption history
- Process rewards
- Detect fraudulent redemption requests
- Contact users regarding redemption issues
Redemption Conditions
Reward availability, redemption requirements, minimum thresholds, processing times, and other conditions may vary. Fire Redeem reserves the right to investigate suspicious activity and to reject, delay, reverse, or cancel rewards where permitted by applicable law and the App's Terms and Conditions.
Information Sharing
- Authentication providers
- Cloud hosting and database providers
- Advertising providers
- Analytics and crash-reporting providers
- Customer support providers
- Reward or payment processing providers, where applicable
- Security and fraud-prevention providers
Legal & Regulatory Disclosures
We may also disclose information when reasonably necessary to: • Comply with applicable law • Respond to lawful requests from authorities • Protect our rights, users, or services • Investigate fraud, abuse, or security incidents • Enforce our Terms and Conditions Third-party providers may process information according to their own privacy policies.
Firebase and Other Services
Data Security
Data Retention
- Provide the App and its services
- Maintain account and rewards records
- Process or verify redemptions
- Prevent fraud and abuse
- Resolve disputes
- Meet legal, accounting, or regulatory obligations
Anonymization Policy
When information is no longer required, we may delete or anonymize it in accordance with applicable requirements.
Account and Data Deletion
Children's Privacy
Your Choices
- Advertising personalization
- Device advertising identifiers
- Account information
- Notifications
- Account deletion
- Certain data processing activities
Device Settings
You can also manage certain advertising and privacy settings through your Android device settings.
Third-Party Links and Services
Changes to This Privacy Policy
Contact Us
Have Questions About Our Privacy Policy?
Our team is committed to addressing your privacy concerns and data subject requests promptly. Reach out directly via email.