Account & Data Deletion Request

In-App Account Deletion

Open the Fire Redeem Android app > Settings > Account > Select "Delete Account". Fast and instant.

Online Web Form

Use the official Web Deletion Request Form below to submit your registered email and request data deletion online.

Account & Data Deletion Policy Overview

At Fire Redeem, we value your privacy and grant you full control over your personal data and user account. In accordance with Google Play's Data Safety policies and applicable privacy regulations, all users of the Fire Redeem application have the right to request the permanent deletion of their account and associated personal data at any time.

1.1 Scope of Deletion

When an account deletion request is processed, your user account will be permanently closed. All accumulated reward points, task logs, daily check-in histories, and active redemptions associated with your user identity will be erased and cannot be restored or transferred.

1.2 Voluntary Action

Account deletion is permanent and irreversible. Once completed, you will no longer be able to log in using the deleted credentials or claim unredeemed balance.

Methods to Request Account Deletion

Fire Redeem provides two convenient ways to request the deletion of your account and personal data:

Method A: In-App Deletion (Instant & Direct)

1. Open the Fire Redeem App on your Android device. 2. Navigate to your Profile / Settings screen. 3. Scroll to the bottom and select 'Delete Account'. 4. Confirm your deletion request when prompted.

Method B: Web Request Form (Online Deletion Request)

If you no longer have access to the Android App or prefer requesting online, complete the Web Deletion Request Form at the bottom of this page or email our legal team directly at metagammatechnology@gmail.com.

Data Category Breakdown: Deleted vs Retained Data

Below is a clear breakdown of how your personal data is handled during the account deletion process:

Account Profile & Identity: Display Name, Email Address, Authentication Identifiers, Profile details — PERMANENTLY DELETED
App Activity & Rewards: Points balance, completed task logs, advertisement view history, daily check-ins — PERMANENTLY DELETED
Referral & Social Data: Referral code, inviter logs, linked invitation connections — PERMANENTLY DELETED
Device & Diagnostic Logs: Advertising IDs, device tokens, session cookies, crash reports — ANONYMIZED & PERMANENTLY PURGED

3.1 Legal & Financial Data Retention Exceptions

Certain financial transaction receipts or payout redemption logs may be retained in anonymized/encrypted audit records for up to 90 days solely to comply with applicable tax laws, prevent financial fraud, or fulfill legal obligations. These records are isolated from active databases and permanently erased after the mandatory legal retention period expires.

Processing Timeline & Confirmation

Standard processing timelines for account deletion requests:

In-App Deletion Requests: Processed automatically and finalized within 24 to 48 hours.
Web Form / Email Requests: Processed by our administrative team within 7 to 14 business days.
Email Confirmation: Upon successful completion of your request, a final confirmation notice will be sent to your registered email address.

Submit Web Deletion Request

Need Direct Support with Account Deletion?

If you encounter any issues or have questions regarding your data deletion rights, you can email our support & compliance team directly.

Send Email Request